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How to read "WEB de 請求書" (Web de Invoice) | FAQ | au

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ログインすると、ポイントやお知らせの確認をはじめ、お客さまの契約内容に応じた表示ができます。

My au利用規約、My UQ mobile利用規約、ID利用規約、auポイントプログラム利用規約およびアクセスデータの利用に同意の上、ログインしてください。

LOGIN with au ID ※ログインしない場合は、右上の｢×｣ボタンで本画面を閉じてください。

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・English/English

・Chinese/中文 ・Vietnamese/Tiếng Việt ・Portuguese/Portugues How to read "WEB de 請求書" (Web de Invoice) WEB bill verification is only in Japanese.

My au Web (Smartphone, PC) My au application (Smartphone only) Please feel free to contact the call center for the amount or for the breakdown of your bill.

We could speak to you in your language.

Customer Support Center (English)　0120-959-472

My au Verification on the web Please click the URL below

http://au.zhutiblog.com/com/support/service/common/web/ 1 Click [WEBで確認 (My au)] (Verification on the WEB (My au)).

2 Enter your au ID in the space ⑴.

Next, enter hiragana characters in space ⑵.

3 Enter your password (8 or above alpha numeric characters) in space under the number.

Lastly, press the orange button [ログイン] (Log in).

This screen may not appear. 4 First time to log in, when connnecting using wifi, when logging in using a device other than ordinarily used, a URL will be sent to the telephone number registered to your auID by sms (c-mail).

when this screen is not shown, skip to 7. 5 Tap the URL in the SMS received and tap next to continue.

6 Log in confirmation will be shown, tap orange button [上記の端末でログインする] (Allow).

7 Device is recognized. Return to the log in screen of the device you are trying to log in.

8 Automatically you will be transferred to My au screen, you can check your Bill information.

To check the breakdown of your bill, click the orange button.

9

Enter your four-digit pincode number, then click the orange button.

Your pincode number is the number you set at the beginning of your contract.

this is shown in the document when you signed the contract, please verify.
Mistake for 3consecutive times on the same day, will be locked and cannot be used till the following day.
If you do not know your pincode number, it is necessary to set a new one. 10 Bill breakdown screen.

My au application 1 Tap the application icon.

Download and explanation here (Japanese only) 2 The amount shown beside is the fixed amount of the bill.

You can see the simple breakdown by tapping > on the right side of the amount.

3 If you want to see a more detailed breakdown, tap [より詳細な内訳を確認する] (See the detailed breakdown) below.

On how to look at the breakdown of the bill, click here. Have you relocated since you started using au Service? You might not receive important notice if your au registered address has changed.

Telephone and data transmission might be suspended for temporarily if you do not receive notices particularly billing related ones.

To change to current address please refer here 詳しく Has your problem been solved?

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​Thank you for your cooperation.

​We will use your feedback for better customer support.

If you have any inquiries, please call our customer center.

詳しく Other FAQ How to read a paper invoice -postcard type- How to read a paper invoice -sealed letter- I did not receive the payment slip/I lost the payment slip All of the indicated amounts exclude tax unless otherwise specified. Site Map Introduction of au ID About au Brand KDDI HOME Business Corporate Information KDDI Site Map Site Policy Privacy Policy Disclaimer Operating Environment・Cookie Information About Trademarks

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